Vegas Hero Casino

4.1 / 5
TOTAL SCORE

Bonus T&Cs

18+ Full T&C's Apply. New players Only. £10 min deposit. £5 max bet using bonus. 60x (40x referred player) wagering applies. Bonus valid for 14 days. 10 Spins will be credited instantly upon qualifying deposit + then 10 per day for 4 days on pre-selected games. Free Spins valid for 72 hours from credit. Max Free Spins winnings £100. Ewallets excluded. - www.begambleaware.org

PROS

  • Mobile-optimised casino
  • Quick withdrawals
  • UK licensed

CONS

  • Live chat not available 24/7

BONUS

£100 + 50 Free Spins

Get bonus

Vegas Hero is the casino to go to if you want a taste of the Vegas Strip from the comfort of your home. It brings the dazzling backdrop of Vegas straight to your desktop. The site was originally established back in 2017 by Genesis Global Limited with the aim of creating a casino offering lightning-fast withdrawals, powerful promotions, free bets and bonus boosts. Giving players both exhilaration and satisfaction.

But does it succeed? Well, with more than 1,000 games, it certainly offers variation. However, in this Vegas Hero Casino review, we will look at not just the game catalogue and Vegas-style user experience, but also other areas of the site, such as bonus offers and promos, customer service, banking options and the whole experience.

User Experience

Vegas Hero Casino is themed around a suited and booted Vegas resident and is classy, bold and elegant. As with all Genesis Global casinos, the main bulk of the home page is promos and bonus banners. However, below these are the thumbnails for the live casino games, which is the angle that the casino seems to be going for. Because of its Vegas-style imagery, the theme seems to favour live dealer and live casino titles.

As such, on the top left, next to the Sign-up and login buttons, there is a ‘Games’ Tab. Clicking on this gives you a list of the different game categories. First on the list is Live Casino, followed by Hottest Games, New Games, Video Slots, Table Games, Roulette, Jackpots and online slots.

There is also a search bar to find specific titles and a question mark icon that takes you to FAQs and Contact Us. It also helps with other common issues such as lost passwords, rules and payments. As well as this, it is here that you can change the site language from English to a number of other languages, such as Danish, Swedish, Finnish and more.

Finally, there is a large side menu that takes you to all the major areas of the site such as Welcome Offer, Promotions, Live Casino, Games, Payment Methods and About Us. Overall, the site looks good and is really easy to use. The layout is slick, simple and attractive.

Additionally, for players who like to play on the go, it offers a fully optimized mobile casino where you can enjoy most of the games and features available on desktop.

Bonuses and Promotions

The current Vegas Hero Casino welcome bonus stands at 100% up to £100 plus 50 free spins. To claim the offer, simply sign up to the site, make a qualifying deposit of £10 or more then you will get awarded your match bonus and 10 free spins. You will then get the remainder of the free spins at 10 spins a day for the next four days. The spins can be used on selected games – Dazzle Me, Neon Staxx, Guns N Roses or Stickers.

There are terms and conditions attached, including a 60-times wagering requirement for bonus money and winnings from the free spins.

Aside from the welcome offer, the casino regularly offers other promotions, which includes missions, daily drops, weekly drops, as well as a £100 live casino welcome bonus. However bonuses and promotions are updated regularly, so check the promo page for the latest offers.

Slots and Casino Game Selection

Vegas Hero Casino prides itself on the quality of its game selection and is heavily focused on Live Casino. As such, it comes as no surprise that the Live Casino suite is excellent, with over 80 different games including top titles from award-winning Evolution Gaming. There is a wide variety of roulette and blackjack games, as well as baccarat titles, Texas Hold’em games, Dragon Tiger, Crazy Time, Football Studio, Dream Catcher and even a Game Show lobby.

However, it’s not all about live casino. There are also a number of virtual table games to play as well as around 1,200 slots from providers such as Microgaming, NetEnt and Play N Go. Slots games include classics such as Book of Dead, Twin Spin and Gonzo’s Quest. There are also just under 60 jackpot games including Mega Moolah, Arabian Nights and Mega Fortune.

Overall, the choice of games is excellent, whether you want tables or slots, there is enough choice for anyone.

Payment Methods

There is a good number of payment methods available at Vegas Hero Casino. This includes Visa and Maestro debit cards as well as Skrill, Neteller, PayPal, Trustly, ecoPayz, Paysafecard and Boku. All of the deposits are instant and come with a minimum deposit of £10. Maximum deposits vary depending on your chosen method. For most methods, it is £5,000 but ecoPayz is £1,000, Paysafecard is £200 and Boku is just £30. No deposit methods have fees attached.

Payout Speed

The speed of payout depends on which method you use. Most withdrawals claim to be instant. However, debit cards can take between 1-3 days. So, when it comes to the vision of lightning-fast withdrawals, it very much hits the mark as it is quicker than most out there. All methods have a minimum of £10 and a maximum of £5,000.

Customer Support

Having reviewed a number of Genesis Global casinos, we are always expecting a high level of customer service. We weren’t disappointed. When you log in, you are given the option of live chat. However, there are other methods of contact too. There are two phone numbers, one for the UK and the other for European players. In both instances, these methods are immediate and perfect if you have a more urgent query.

For any non-urgent issues, there is the option of emailing them on support@vegashero.com. This can take up to a day to answer. Additionally, for non-urgent or common issues, there is an excellent FAQ section to assist with any frequent queries.

Licenses/Audits

The Vegas Hero casino is licensed by both the UK Gambling Commission and the Malta Gaming Authority, so is regulated and legal in many European countries. As such, we can be assured that it is a safe and fair site. However, do check the list of restricted countries if playing from outside the UK.

Aside from this, the site is protected by 256-bit encryption technology to ensure that data is fully protected.

The Vegas Hero Casino site is also dedicated to Responsible Gambling, with links to help sites including GamStop, BeGambleAware and the Responsible Gaming Foundation.

Verdict

Vegas Hero Casino is a taste of Vegas at home. For a casino from 2017, it still holds up to this day and if you're searching for the latest casino sites, you can find them here. Meanwhile, the platform Vegas Hero offers is bold, bright and offers an excellent live casino experience as well as a vast number of slots. In terms of game selection, we can’t fault it. What’s more, the customer service is excellent and the withdrawals are very quick. It is also fully safe, secure and regulated. There is also a great number of promotions available. The wagering terms are quite steep, but as long as you know the terms there are no hidden surprises. Overall, it’s an excellent casino.