Spin Station implies that it's a casino for slots lovers only, but you’d be wrong. This is a casino that offers a wide variety of games aimed at anyone that loves playing at the casino. It was founded back in 2016 by White Hat Gaming Limited, which has an excellent reputation in the industry and owns a number of successful sister sites.
In this Spin Station review, we will be seeing exactly how it compares to other top online casino sites, in terms of its game catalogue, customer support, quality and quantity of banking options as well as the safety and security of the site. As such, we will look at the entire user experience of the desktop and mobile site to see whether it is a casino worth another look.
User Experience
Spin Station promises its players a world of fully integrated online slots and games, with some of the best desktop and mobile slots in the world. It offers not only an excellent gaming experience, but also lots of big wins on jackpot games, and sells itself on what you can win.
The site looks smart and simple. Across the top, there are the Join Now and Login buttons. It takes just a matter of minutes to sign up and claim the offer. Underneath this, just above the promotional banners, there is the main menu, which takes you to all different types of games, such as Live Dealer, Table and Slots. You can also access the promotions and support here as well.
Beneath the banners, all the games are split into certain categories to make it easier to navigate: New Games, Popular Games, Slot Games, Live Dealer, Blackjack, Roulette, Table Games, Poker and Scratch & Fun. You can also sort the games by slot providers. There is also a search bar underneath to find individual games. On the home page, there are also a number of thumbnails for the most popular titles.
Finding the support was also very easy, with the live chat icon to the right. There is also a support tab where you can access an email address or reset your password.
The mobile app and browser site works in a very similar way and has the same features, games and promotions. It is available on both iOS and Android devices and offers an excellent alternative to players who like betting on the move.
Bonuses and Promotions
If you’re looking for big numbers in an offer, then the Spin Station casino welcome offer will definitely catch your eye. It comes in three separate stages and offers a total of £1,250 plus 100 free spins. It is split as follows:
On your first deposit, you can claim a 100% match deposit up to £250 plus 20 free spins on Starburst. On your second deposit, you can claim a 50% match deposit up to £500 plus 50 free spins on Gonzo’s Quest. Finally, on your third deposit, you can claim a 75% match deposit up to £500 plus 30 free spins on Twin Spin.
Obviously, there are a number of terms attached. There is a minimum of £20 deposit for each offer and the bonus spins are valid for 72 hours. Also, for bonus funds and free spin winnings, there is a 35-times wagering requirement. There are a number of other terms attached, so read them through carefully first.
Other promotions are available from time to time and are updated regularly. These can include weekly cash giveaways and a loyalty program, rewarding its regular players. Check the promotions page to see what is currently available
Slots and Casino Game Selection
Spin Station offers players an excellent variety of nearly 1,000 games from the best providers in the world, such as Red Tiger, Play N Go, Microgaming, Blueprint and more.
The majority of games are slots, and you can find top games such as Casino Blocks, Pyramid: Quest for Immortality and Immortal Romance as well as the newest releases out. There is also a good variety of jackpot games, such as Fishin’ Frenzy Jackpot King, Diamond Jackpots and Mega Fortune.
On top of this, you can find a variety of table games including blackjack games, roulette games, poker games and many more. In addition, for players wanting a real casino experience, there is an immersive live dealer offering, with Evolution games such as Lightning Roulette, Super Sic Bo, Football Studio, Monopoly, Mega Ball and more. There are just under 20 games available, which isn’t as many as some, but the quality of the games is excellent.
Payment Methods
There are a number of payment methods available at Spin Station. Players can deposit with debit cards, including Visa and MasterCard. They can also use eWallet methods such as Skrill and Neteller. Other options include Trustly, Sofort, Paysafecard, Bankwire, Interac Online, Apple Pay, Much Better and Instadebit. Although the variety is good, PayPal is noticeably absent.
All deposits are free and instant, so you can get playing immediately, and for all methods, there is a minimum deposit of £20.
Payout Speed
One plus about withdrawals at Spin Station is that they are all free from fees, so you get to hold on to all of your winnings. However, when it comes to speed, it is very much in line with many other casinos. They claim to process eWallets within 24 hours and card payments in 72 hours, but they also state a ‘pending time’ of 48 hours. This is pretty standard. Additionally, there is a maximum withdrawal limit of £5,000 per month.
Customer Support
The best thing about customer support at Spin Station is that it is available 24 hours a day, 365 days a year. So, whenever you need it, it’s there. What’s more for urgent queries, it offers a live chat service which is usually answered in around a minute or two. Unfortunately, there are no phone numbers available, which is the only downside.
If you don’t mind waiting a little longer for an answer, then you can contact the customer service agents by email on support@spinstation.com and they even have a separate address for players looking to reopen their accounts – reopen@spinstation.com. We couldn’t locate a FAQ section, so any queries you have will need to be directed towards the agents.
Licenses/Audits
When we were checking out the licenses and audits, we found that it was licensed and regulated by the MGA and UKGC, so is fully compliant to the strictest rules and regulations for players in the UK and other European countries. Additionally, for the protection of its players, it uses SSL encryption technology to keep data safe from malware. This is on par with the biggest financial institutions.
The site also offers a number of responsible gambling features, such as setting limits and self-exclusion. Furthermore, it is linked to BeGambleAware to give support to players experiencing problem gambling.
Verdict
As a White Hat Gaming casino, it had plenty of experience behind it, and it showed. It is simple to use, easy to navigate with a fantastic selection of games, although the live casino section could afford to be a little bigger. The welcome bonus is incredibly big, but the bigger the offer, the tougher the terms, so be careful with that. The customer service was also great, with 24-hour live chat assistance. We would like to see the addition of PayPal, and possibly a phone number for contact, but we definitely recommend this casino.