Mr Q Casino

4.3 / 5
TOTAL SCORE

Bonus T&Cs

#Ad. First deposit only. Min deposit & spend £10. Max 30 spins on VALHALLA at 25p per spin. Spins credited upon spend of £10. Full T&Cs apply.

PROS

  • Relatively new site
  • Available to UK players
  • Huge range of Thunderkick titles

CONS

  • Support not 24/7
  • Smaller selection of games

BONUS

30 Free spins

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Mr Q Casino is only a recently released casino which was founded within the year 2018 and is operated by Lindar Media. The site not only provides casino games at the command of new players but also, you will find a wide range of bingo games that operate with the software from Thunderkick. Mr Q casino is a gambling operation that is available to enjoy from the operation of a mobile device with instant play compatibility. Being that the site is operated by its own software, game selection is smaller than other competing casinos on the market today.

Website UI/UX

The casino shares a very simple yet animated theme to its profile, with all the headings and captions spaced out evenly so that players can understand and comprehend the information that is displayed to them. The colour palette used within the casino is a mixture of sky blue and white, which do work very well together, however a majority of the games are displayed on a white background which does make you feel that there is a slight missing element in terms of the presentation and dynamic-nevertheless that does not take away from you and your actual gaming dynamics at all.

All the games are clearly shown to you from the homepage, with some nifty scroll bars to allow you to explore the full range that is available to you. We particularly liked the moving list of names available at the header of the site, which give examples of players who won certain amounts from their site across the game selections they have within their gaming portfolio. We imagine this would be very motivating to any player, to be welcomed in with real live stats of successful players across the regions that the casino reaches for itself.

Bonuses & Promotions

Of course, like any online casino, this platform advertises its online presence with the main bonus and promotions being the first thing you see, as you enter the online casino platform. The bonus may seem rather disappointing to those players that are so used to playing with bonuses that are on the larger side, yet we advise you to look again! The free spins on the site are actually no wagering free spins meaning, if you deposit the minimum amount of £10, the free spins are yours to do as you will with them. Each spin is worth 0.25p and should you manage to win some cash-it is yours to withdraw whenever you see fit. The final thing we want to mention about the free spins is that once you qualify for them, keep in mind you only have 48 hours to use them up and play with them, so do not forget, as time will be of the essence.

Other ongoing promotions that are available when you sign up to the new online casino, include the refer a friend incentive that runs all throughout the year. Should you refer a friend and they sign up, you will be credited with 10 free spins to play with, within that instance of referral. Other freebies that are available to you when you play, include the 24 hours of free bingo that are available, with 6 free tickets to use on up to 20 games hosted on the platform. The potential winning total for all the games put together is £100. So, although it is rather modest, the no wagering requirements tied to the casino, make it seem that much sweeter, if we may say so ourselves.

You will be entitled to birthday bonuses alongside other loyalty prizes, such as free spins, bingo tickets and cash prizes, but the further you play in terms of merit and loyalty, the more incentives you will be able to compile for yourself, once your welcome bonus has long been used up.

Slots & Casino Games Selection

As we mentioned previously about the software within the introduction, this site does indeed provide games that are run by the developer, Thunderkick. There are games from Eyecon that are available too, but in total players will have 89 slot games to choose from, which is by no means as large as what the big sites and competitors of the market today, are showcasing. Despite the modest gaming portfolio, you will still be able to play some popular new slot titles that have made the gambling community very happy in the past. Slot machines such as Babushka Slot, Not Enough Kittens and Zoom Slot, do have quite the reputation for themselves. All the games from Thunderkick do have 3D effects, meaning you will be able to sit back and enjoy quality that is expected from games like Playtech and NetEnt for example.

Mr Q casino also specialises in bingo games and uses a clever combination of animation and cartoon imagery to create their unique features within their games. The bingo rooms are a feature that we would probably say is the most interesting and fun aspect of their game selections and one that attracts the most players to their platform. The entry tickets for the bingo entertainment are relatively cheap too, which is always a plus in any case!

Payment Methods

The variety of payment methods again, is not as large as many players would hope and want it to be. With only PayPal, PayByMobile and bank transfers available, the best options that players can incorporate into their deposit and withdrawal routine are both PayPal and PayByMobile. The reason being is, often bank transfers are not for everyone, due to the slow transfer times that come along with the setting up of deposits. Should you wish to instantly play, a bank transfer would hinder that completely.

Mr Q is relatively behind the times when it comes to the variety of payment methods that are open to be explored to players. Many gamblers today will often be using e-wallets such as Neteller (one of the most popular gambling E-wallets of all time); and the fact that is not available amongst other options such as Paysafecard, could potentially put players off.

Payout Speed

Payout speed is relatively fast for PayPal withdrawals, as payouts are estimated to take no longer than 24 hours, with most cases of payments being made pretty much within the hour of withdrawal request. Other payments such as Bank transfer, will set players back waiting for at least 3 to 5 business working days. Payments cannot exceed £5000 per month and £3,000 per week.

Customer Support

The customer service section for Mr Q is quite informative for new players approaching the site, why? Because they have an excellent FAQ that is perfect for players looking to self-help and solve their own problems by themselves. They provide clever illustrations which are informative and very easily comprehended, meaning that in most cases there is no need to contact the casino agents of the sites themselves, unless for urgent enquiries that could affect their gameplay.

Other ways of direct contact include contacting the support team directly and asking them for help via the hotline. The hotline is unfortunately not available 24/7, and players will only be able to make direct contact between the hours of 8:30 and 5:30 pm. The live chat again is available for longer hours, yet not at a 24/7 basis. Whenever your enquiry is during the offline period, it will automatically be submitted as an email, with a next day reply and waiting time.

Licenses/Audits

The licensing of this casino is regulated by the UK Gambling Commission, meaning UK players can expect all the UK audits and security checks to be adhered to, by UK standards. Everything from the top SSL encryption to secure your data, to regular audits for the fair play function of the random number generators within games are randomly checked up upon and evaluated by government standards frequently.

Verdict

Overall, this casino is unique and runs considerably well for a casino that has its own software and games. The quality of the site is very much up there and has definitely taken into consideration of what people need when it comes to online gambling. One thing we will mention, that we particularly liked, was the no wagering free spins bonuses. With many casinos, not being fully transparent and sneaking in ways of making a profit, it is refreshing to see a casino that has not and will allow players to really win the money they play for!