Mansion offers a complete betting service, with both a casino and sportsbook in operation. This New Casinos UK review will look solely at their casino service, which is what they are best known for in the industry. We take a look at what they have on offer and what new players who join them can expect to find.
Slots & Casino Games Section
The range of games on offer here is not the strongest you will see, although there are hundreds for you to choose from. We love how the games are spread out, no standout section is particularly well catered for compared to the rest, there is a good amount of games in each section, with tonnes of new slots.
The live casino service is a good one, with many different variations of popular games such as roulette and blackjack available, alongside a handful of other titles. Table and card games are also represented, with over 50 to choose from in that category.
While it may not be the biggest service, no one has been left out here and there is a good range of games to choose from regardless of what you are looking for.
Pay Out Speed
Mansion have a policy that will pay out all withdrawals except for those won from a progressive jackpot game within five days of request. Larger withdrawals will take the longest and these are listed as being 3-5 business days, regardless of the method used.
Those withdrawing in smaller amounts can take funds out and if your method does not require a bank then you are likely to get it sooner. For example, e-wallet withdrawals are usually back to your account in 24-48 hours. Debit card withdrawals take a little longer and those can take anywhere from 2-5 working days to be back with you, depending on the size and the speed of your bank.
The Mansion colours are black, red and white and this is exactly what you see here. The background of the site is black, and while this may make it feel a little dark for some people, what it also does is ensure that the game colours stand out while you are playing.
Red and white are incorporated around the site in small parts, though black is the main colour. The menu system on offer here is simple and you should have no problem finding the games you want to play during your stay on the site. If you are brand new to online casino gaming then there is nothing to fear here, this is a site that even beginners can get to grips with quickly and easily so don’t be afraid.
Bonuses & Promotions
A great welcome bonus awaits new players who sign up with the Mansion Casino. They offer a 100% matched deposit bonus to new players on their first deposit, with the maximum bonus available being £200. This is great for bigger players, simply deposit £200 of your own cash and they will give you a total of £400 to play with including your bonus. Unfortunately, no free spins bonus in this casino!
However, smaller players are not forgotten either. The minimum required to claim the bonus is £20, which means pretty much everyone opening an account can make a first deposit that will claim them something. Those depositing the minimum can put £20 in and get £40 in total to spend, their own £20 plus £20 in bonus funds to use.
This is a great bonus, with a small enough minimum so that everyone can get involved while it also offers a big amount of larger staking players who want to claim as much bonus as possible.
Licenses & Audits
Safety should be the top of your list when you are comparing casinos. The Mansion Casino is licensed and regulated by the UK Gambling Commission, making this an extremely safe place to play.
The UKGC regularly audits casinos they offer licenses to, so not only have Mansion demonstrated they have everything in place, but they know it needs to remain that way. The license covers many safety and fairness aspects including how fair the games are and that the RTP% are accurate. They also look at funds and details, how these are stored and how your personal information is kept safe.
Many people will worry about this sort of thing when doing anything online, but thanks to the UK Gambling Commission, you don’t need to when playing here.
Players can deposit with Mansion by using a few different payment methods. They accept debit card payments from players which are completed directly on the site. If you prefer to not use those, several third-party options are also available.
These include Neteller, the Paysafecard, Giro Pay, EcoPayz and Entropay. This will enable the user to use something they have used in the past, and feel comfortable using again on this site.
The Mansion Casino customer support team are open 24 hours a day, seven days a week which is great to see. If you’ve ever played with a company that doesn’t offer customer support during a time when you are playing, you will know how important this can be.
They can be contacted in two different ways, which are by email or phone. If you are calling them then take note of the number on site as there is one dedicated line for the UK and one for those calling from outside of the UK.
The lack of a live chat service is a little disappointing as this is becoming a vitally important tool for players to use, but the good news is that 24-hour support is available and hopefully live chat can be added soon.
There is a lot to like about the casino service on offer from the Mansion Casino. This begins with their welcome offer, big enough for larger staking players to get a great deal and with a small minimum so that everyone can get involved and claim a bonus.
The games on offer will give you a broad range of activities to choose from and while this is not the biggest service you will see, there are a few hundred games you can play on this site. This will be more than enough for many players, and with no section standing out more than the others, everyone should see something they like here.
The payment methods are good, and while customer support is great because it is available 24 hours a day, a live chat function would make it even better.
Despite this, there is a lot to like here, and the Mansion Casino is one that we certainly recommend to players.