Casino Cruise isn’t a casino with startling cartoon graphics, this is a casino that wants to give you the experience of hitting the casino on a classy cruiseliner. However, does it deliver? Well, it has been on the scene for quite some time, since 2014, and has built up a strong reputation. What’s more, it is owned by casino giants Genesis Global Limited, so it has a wealth of experience behind it.
With the classy looks and the experience behind it, we are expecting good things. So, in this Casino Cruise review, we not only look at the aesthetics but all other areas of the site, such as quality and quantity of games, the site and mobile usability, the customer service, banking options, and most importantly, the safety and security of the casino.
The Casino Cruise site looks elegant and simple. The home page is mainly banners advertising the offers, and the game thumbnails are below this if you scroll down. To the top right of the site, you can find the login and sign up tabs. Besides this, along the top menu, you can access the Games, Promotions, Support and About Us.
The Games tab opens up to six different categories of casino games – live casino, blackjack, Free Slots, online roulette, online slots and Poker Games. Underneath the banner, there is also a search bar, to make it easy to find a specific game. This layout not only looks very clean, clear and attractive but is also very easy to navigate. There are plenty of games to enjoy and finding what you want is simple. It’s also easy to get to the support and account options as well.
As well as this, the Casino Cruise app works in much the same way. It is also notable for its attractive and clear layout. What’s more, it works well on both Android and iOS and offers practically everything that is available on desktop.
Bonuses and Promotions
The Casino Cruise welcome offer is pretty standard in terms of size. Currently, it is offering 100% up to £100 plus 200 free spins. All you need to do to claim the offer is head to the cashier and select ‘Bonus’ from the dropdown box. To qualify, you need to deposit a minimum of £10, however, Neteller and Skrill deposits will not count. You will then get your match deposit and 20 free spins on Starburst. You will then be credited with 20 free spins every day for 9 days.
The terms and conditions require you to fulfil a 60-times wagering requirement on the bonus funds, which is quite steep in comparison with others. Also, free spins are only valid for 72 hours upon activation.
There are also a number of other offers available on the site from time to time, which change often, so you need to check the promotional page regularly. Currently, they are giving away £62k in weekly prizes and a live casino bonus. Remember to check all terms carefully.
Slots and Casino Game Selection
The Casino Cruise slot and casino game selection is excellent as there is a choice of over 1300 games available. So, there’s something for everyone. Popular games include Book of Dead, Starburst and Wolf Gold, amongst many others, and come from providers such as NetEnt, Microgaming, Play N Go, NextGen and many more. As well as slots, there are a number of table games with more than 20 roulette games and around 25 blackjack games. The Casino Cruise site also offers plenty of choice for the poker fans, with over 50 available, such as Deuces wild and Louisiana Double. Other table games include baccarat, Red Dog, Punto Banco and more.
There is also an incredible selection of live casino games, powered by award-winning Evolution Gaming. You can enjoy live dealer titles such as different variations of roulette, blackjack and wheel of fortune titles such as Dream Catcher. There are also a number of NetEnt live games, which are also very popular.
There is a wide variety of payment methods available at Casino Cruise. You can choose to deposit via Visa, Mastercard and Maestro debit cards, as well as Neteller, Skrill, ecoPayz, InstaDebit, Paysafecard, Webmoney, Euteller and a number of other options for the UK and abroad. In general, the minimum deposit is £10, although for Skrill it is £5 and Euteller has a £2 minimum deposit. The maximum deposits vary between £500 and £50,000. You can also make small and quick deposits via SMS, which is very convenient. All deposits have no fees attached and are immediate. You can also make deposits in a number of currencies, including GBP, EUR, AUD, CAD, USD and more.
When it comes to withdrawals, the operator promises processing times of anywhere between 1 to 7 days. However, services such as Neteller and Skrill are much quicker than debit cards. The minimum withdrawal for most payment methods stands at the standard £10. However, there is a low maximum withdrawal of £5,500 or £22,000 per month, unless you are a VIP, in which case it is £50,000 per month. The speeds aren’t the quickest we’ve had and we found the maximum withdrawals to be rather low, especially if you are lucky enough for a big win.
We can’t complain too much about Casino Cruise customer service, which is currently available 24 hours a day, 7 days a week. There are also a number of ways to get in touch. The most popular is the open all hours live chat service, which is quick and helpful.
On top of this, Casino Cruise has a number of different telephone numbers, depending on where you are calling from, and customer service assistants speaking a number of languages. Finally, there’s the option of sending an email, which takes a few hours to get a response.
If you have a more common query, you can look at the FAQ section of the site where you can find answers to the most common questions.
Casino Cruise is licensed by both the UKGC and the MGA, which means you can play it legally and safely in a number of countries throughout the world.
The site also uses GoDaddy software, which ensures that the site is safe and secure from hackers. Additionally, it uses 256-bit encryption technology to protect users’ data.
In terms of fairness, the site is regularly audited by eCOGRA to check the safety of the games. Moreover, TST Labs tests the fairness and trustworthiness of the games’ RNG. Finally, the casino is linked to responsible gambling sites such as BeGambleAware, GamStop and Responsible Gaming Foundation.
Casino Cruise is an excellent casino that clearly has a lot of experience behind it. Considering it has an impressive 1300+ game selection, it is quick and easy to navigate anywhere on the site. What’s more, it is safe, secure with plenty of excellent banking options and 24-hour customer service. The only issue we found with the casino was the hefty wagering requirement for the welcome bonus, but overall, it is a very impressive and attractive site.